E-Ready Administrator Course
Course Information
Other Topics
What goes on in an office?
- Processes & roles
Keeping things organised
- Types of records
- E-organisation of records (e.g. Google Drive)
Money matters & Document preparation
- Credit & Debit
- Processes & their documents
- E-documentation (e.g. Google Spreadsheets)
Workflow
- Sequence of actions
- Escalation & Follow-up
- Digital Tools (e.g. Trello)
Finding information online
- Searching for information & opinions
Communicate effectively
- Written
- Verbal
- Teamwork
Engaging customers
- Customer’s, company’s & employee’s rights
- Conflict dis-engagement
Engaging suppliers & vendors
- Types of contracts
- Quotations
Administration in Social Services & Education sectors
- Kinds of information to be entered into online systems
- Types of financial schemes
Administration in Events Management
- E-registration & use of QR codes
- Event Inventory
Work-tasks simulation practices
- Apply a combination of skills learnt through the course
- Practice teamwork
Preparing for a job interview
- Matching job requirements
- About the hiring company
- Possible questions
